Dermaflash Not Charging? 5 Fixes You Need to Know Now!

Is your Dermaflash device refusing to power up? A common concern for users is when the dermaflash charging light is not on, indicating a potential issue. This problem often prevents the sonic dermaplaning tool from being ready for your next skincare routine. Many troubleshooters first turn to the official Dermaflash website seeking solutions, but if those don’t work, you’ll want to try the tips below. Knowing how to properly care for your device’s battery will prevent further instances of the dermaflash charging light is not on.

Image taken from the YouTube channel DERMAFLASH , from the video titled How To Use DERMAFLASH LUXE+ .

Dermaflash Not Charging? 5 Fixes You Need to Know Now!

If your Dermaflash isn’t charging and the "dermaflash charging light is not on," don’t panic! This guide offers simple steps to troubleshoot the issue and get your device back up and running.

Understanding the Dermaflash Charging Light

Before diving into fixes, understanding what the charging light indicates is crucial. Normally:

• A solid light signals that the Dermaflash is actively charging.
• The light might blink to indicate the device is near full charge or a specific charging status, depending on the model. Refer to your specific model’s user manual.
• No light at all, while plugged in, is the problem we’re addressing.

Fix 1: Check the Power Adapter and Outlet

This is the most common culprit, and often the easiest to solve.

Verifying the Power Adapter

1. Inspect the Adapter: Look for any visible damage to the adapter itself, such as cracks, fraying of the cord, or bent prongs. If damage is present, discontinue use of the adapter immediately and contact Dermaflash support or purchase a replacement.
2. Try a Different Adapter (if possible): If you have another USB adapter that outputs the same voltage (typically 5V), try using it to charge your Dermaflash. This helps determine if the problem lies with the original adapter. Note: Always ensure the voltage is compatible to avoid damaging the device.

Testing the Electrical Outlet

1. Plug into a Different Outlet: Test the Dermaflash charger in a completely different electrical outlet. Sometimes, outlets can be faulty or have tripped circuit breakers.
2. Test the Outlet with Another Device: Plug another device (like a lamp or phone charger) into the suspected faulty outlet to confirm it’s working. If the other device doesn’t work, the outlet is likely the issue.
3. Check Your Circuit Breaker: If the outlet isn’t working, check your circuit breaker or fuse box. A tripped breaker can prevent power from reaching the outlet.

Fix 2: Clean the Charging Port

Dust, debris, and lint can accumulate in the charging port of the Dermaflash, preventing proper contact.

1. Power Off: Ensure the Dermaflash is completely powered off before cleaning.
2. Gentle Cleaning: Use a small, soft-bristled brush (like a clean toothbrush) or a can of compressed air to gently remove any visible debris from the charging port.
3. Inspect for Damage: After cleaning, carefully inspect the charging port for any bent or broken pins. Do not attempt to straighten bent pins yourself. This could cause further damage.

Fix 3: Ensure Proper Alignment

The Dermaflash needs to be correctly aligned on the charging base (if applicable) or have the charging cable securely plugged in.

Charging Base Alignment (if applicable)

• Make sure the Dermaflash is properly seated on the charging base. Refer to your device’s manual for the correct alignment. There might be a specific orientation required.

Cable Connection

• Make sure the charging cable is fully inserted into both the Dermaflash and the power adapter. Sometimes a loose connection can prevent charging.

Fix 4: Reset the Dermaflash

A simple reset can sometimes resolve minor software glitches that might be preventing the device from charging. The reset process can vary by Dermaflash model. Consult your user manual for specific reset instructions. A common method involves:

1. Locate the Reset Button: Some Dermaflash models have a small reset button (often a pinhole) located on the device.
2. Use a Pin: Insert a paperclip or pin into the reset hole and press gently. Hold for 5-10 seconds.
3. Try Charging: After the reset, plug the Dermaflash in to charge and see if the charging light illuminates.

If there is no physical reset button, consult your product’s manual. It may have an alternative reset procedure.

Fix 5: Battery Issues & Professional Help

If none of the above steps work, the problem might be a faulty battery or a more complex internal issue.

• Consider Battery Age: Batteries degrade over time. If your Dermaflash is several years old, the battery may no longer hold a charge effectively.

• Contact Customer Support: If you suspect a battery or internal issue, contact Dermaflash customer support for assistance. They may be able to offer further troubleshooting advice, arrange for repairs, or provide information on replacement options. Do not attempt to open or repair the Dermaflash yourself, as this could void the warranty and potentially damage the device further.

  Issue	Recommended Action
  Power adapter visually damaged	Replace the adapter immediately.
  Charging port has bent pins	Contact Dermaflash customer support; do not attempt to fix it yourself.
  Device is not powering on at all	Ensure the Dermaflash is charged for at least 3 hours before attempting to use it.
  Problem persists after all fixes	Contact Dermaflash customer support.

Hopefully, these simple fixes got your Dermaflash back up and running! If the dermaflash charging light is not on still, it might be time to contact customer support or consider a replacement.